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FAQ

FAQ

The answers to your most common questions about delivery, ordering ...

PAYMENT

Is the payment secured ?

Your bank details are encrypted on your computer, then transmitted securely to the SIPS-ATOS server. This process is managed by SSL encryption technology, one of the most used and effective in the world.

Once your payment has been validated by the 3D Secure procedure , your data is destroyed and deleted from the SIPS-ATOS server. This is the reason why we ask you for your credit card number with each new order.

My bank card is refused. What to do ?

Your credit card payment takes place outside our site and our servers, and we are not responsible for the bank servers that analyze and accept your CB transactions or their availability.

Several reasons can explain the refusal of your payment by CB: card limit reached, expiration date exceeded, etc.

If your card is rejected, we advise you to contact your bank branch.

What is the method of payment for administrations?

We have many administrations among our clients. Payment can be made by bank transfer, observing the legal deadline.

Our Rib is downloadable in the " Payment " section of the site or on: https://www.voussert.fr/nos-services/Le-paiement.aspx

How does settlement by administrative mandate work?

We enter invoices on the Chorus portal.

Payment of the invoice will be made within 35 days.

Our services remain at your disposal for any further information on 04 94 12 03 88.

PRODUCTS

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Choose Voussert.fr is opting for ...

Reliability

Since 1981,
Voussert has been a trusted partner of public institutions, hygiene professionals and all organisations in need of professional cleaning & hygiene solutions. Voussert guarantees commercial transparency and competitive prices on the leading national brands.

Variety

Find cleaning products, cleaning equipment, ladders, swimming pool products and garden furniture in bulk for Local Government, Hygiene professionals, Cleaning Companies, Hospitals, Retirement Homes, Middle schools, Town halls, Syndicate of co-ownership, agri-food industries.

Speed

With voussert.fr the product you need is just a few clicks away. The vast majority of products on offer are available for speedy delivery.